Privacy Policy

This privacy policy sets out how EkoScrib, also identified by ekoscrib.com, we, us, or our, uses and protects information that you give us when you use this website or mobile application.

EkoScrib is committed to protecting your privacy. Information requested through this platform will be used in accordance with this policy.

This policy may change from time to time. Please review this page periodically. By visiting or using our platform, you accept the practices described in this policy.

We collect and store information that is necessary to provide a safe, efficient, smooth, and customized experience. This may include product recommendations, order communication, product updates, and promotional communication where applicable.

Information you provide may include your username, password, name, address, telephone number, email address, date of birth, gender, payment or bank details, and other information you submit while using the platform.

We may automatically collect browser and device information such as IP address, geolocation data, device identifiers, cookies, browser type, mobile device information, purchase history, page response times, download errors, visit length, interactions, and navigation behavior.

We may also receive information from third parties, including social media services, commercially available sources, and business partners, when you access or connect with us through those services.

• To provide, maintain, develop, protect, and improve the platform and products.
• To understand your preferences and customize your platform experience.
• To send offers, survey requests, contest notifications, and promotional material where applicable.
• To respond to comments, reviews, questions, and service requests.
• To carry out obligations and enforce rights arising from contracts between you and EkoScrib.
• To communicate important notices, product updates, service updates, and changes to platform terms or policies.
• To perform auditing, data analysis, and research related to products purchased by you.
• To undertake fraud and money laundering prevention checks.
• To comply with applicable laws, rules, and regulations.
• To support promotion and marketing by EkoScrib.
• To share necessary information with service providers or associated entities that enable product sales and service delivery.

EkoScrib may disclose your information when required by applicable law or when necessary to comply with a legal obligation, protect and defend our rights or property, protect personal safety in an emergency, or protect EkoScrib from legal liability.

We may disclose personal information to sellers, logistics partners, payment processors, marketing service providers, auditors, data analysis partners, and other third parties who provide services needed to operate the platform and fulfill orders.

We may disclose or transfer information if EkoScrib sells, transfers, or divests all or part of its business or assets in connection with a merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.

The security of your information is important to us. We use appropriate policies, rules, and technical measures required by applicable law to protect information from unauthorized access, improper use, disclosure, modification, destruction, or accidental loss.

However, we are not responsible for breaches caused by third parties or events beyond our reasonable control, including government action, hacking, unauthorized access, computer crashes, or failures in security and encryption.

A cookie is a small file transferred to your computer through your browser after permission is obtained. Cookies help us recognize your browser and provide personalized features and advertisements based on your needs and behavior.

You can usually set your browser to remove or reject cookies. Doing so may affect some features or services on the platform.

The platform may include links to websites or applications not operated or maintained by EkoScrib. Those third-party sites have their own terms and privacy policies, and we encourage you to review them.

EkoScrib disclaims liability for how third-party sites collect or use your information. Advertisers may use cookies or similar technologies, and we are not liable for unauthorized or unlawful disclosures made by advertisers outside our control.

• You may add, correct, update, modify, or review your personal information on a regular basis.
• If you do not want to receive emails or messages from us, contact our customer care team to delist your email ID and contact number.
• You may choose not to provide personal information, withdraw consent, or request deletion of personal information. This may limit your ability to use platform features.

If you have questions or feedback regarding this policy, contact Surabhi Choraria at +971 506927796 or inquiry@ekoscrib.com. Support timing is Monday to Friday, 10 am to 6 pm.